Support
Talk to our team
Pick the channel that fits your question. Live chat is the fastest way to get help.
Fastest
Live chat
Chat with the team right here. Best for trades in progress and account problems.
For detailed issues, refunds, partnerships and press. We answer within 2 business days.
[email protected]Support soon
Discord
Join the community for announcements and feedback. Support tickets on Discord are coming soon.
Join DiscordGet a faster answer
Include this in your first message:
- Your Steam ID or the trade ID (you'll find it in Trades on chainskins.net)
- What you expected to happen and what happened instead
- Screenshots of any error message
- The coin and transaction hash, for payment issues
ChainSkins staff will never ask for your seed phrase, wallet password or Steam login. How to stay safe